Monday, January 23, 2012

CIC fines Indian Overseas Bank PIO for not providing information under RTI





Source :Moneylife Digital :January 19, 2012 04:04 PM

AK Mohanty, chief manager and deemed PIO of Indian Overseas Bank was fined Rs12,000 for delay in providing information to a RTI user while AP Singh, general manager, Board Services Department has been served a show-cause notice by the CIC for similar reasons


The banking sector has been consistent in stonewalling Right to Information (RTI) activists from getting information. But a recent Central Information Commission (CIC) ruling gives hopes to the activists, by pulling up a bank for not providing information about non-performing assets, penalising the public information officer and issuing a show-cause notice to another top official for non-compliance with CIC orders and delaying disclosure. 





Central Information Commissioner Shailesh Gandhi has imposed a penalty of Rs12,000 on AK Mohanty, chief manager and deemed PIO of Indian Overseas Bank for not providing information to RTI user Kishanlal Mittal until 48 days after the CIC directed him to do so. For the same reason, AP Singh, general manager, Board Services Department has been served a show-cause notice to appear before the CIC on 16th February and answer why penalty under Section 20(1) should not be levied on him.


“The Commission notes that AK Mohanty, CM & deemed PIO was responsible for not sending the information to the appellant before 10 October 2011, as per the order of the Commission. He sent the information to the appellant only on 29 November 2011. Since the delay in providing the information has been of 48 days, the Commission is passing an order penalizing AK Mohanty Rs12,000 (Rs250 per day),” said the CIC ruling.


In September 2010, Mr Mittal filed an RTI application seeking information on loans forwarded to educational institutes above Rs25 crore. He also wanted to know how many of these loans have been classified as NPAs (non-performing assets) and how many have been written off, and demanded file notings on the decision taken in this matter. 


The PIO, Mr Mohanty refused disclosure claiming that the information is voluminous, uncentralised and will tax the resources of the bank; and that the information is exempt from disclosure because it violates the fiduciary relationship, the bank has with its clients. 
Not satisfied with the response, Mr Mittal went for an appeal before the CIC on 16 September 2011. While the commission upheld the exemption under the ‘fiduciary relationship’ clause, it ordered the PIO to provide the details of the NPAs sought by the RTI user. However, the information did not reach the appellant, and on November, he complained to the CIC about the delay. 

A show-cause notice was served to the PIO for appearing before the CIC on 13th January. During the hearing, it was revealed that Mr Mohanty had obtained the information from the department concerned on 22nd September itself. “Mr. Mohanty states he did not send the information since he was waiting to receive the information on a query from the Board Services Department. This is no reasonable cause and the deemed PIO Mr Mohanty should have sent the information on the other two queried to the appellant before 10 November 2011 as per the order of the Commission,” Mr Gandhi said in his ruling.


The CIC thus served a show-cause notice to AP Singh, general manager of Board Services Department, whom Mr Mohanty alleges of not providing the required information. “The Commission is duty-bound to levy a penalty at the rate of Rs250 each day till the information is furnished. Once the Commission decides that there was no reasonable cause for delay, it has to impose the penalty and the law gives no discretion in the matter. The burden of proving that denial of information by the PIO was justified and reasonable is clearly on the PIO,” said Mr Gandhi.

Nine Things Successful People Do Differently


Source :HBR: Heidi Grant Halvorson 
Why have you been so successful in reaching some of your goals, but not others? If you aren't sure, you are far from alone in your confusion. It turns out that even brilliant, highly accomplished people are pretty lousy when it comes to understanding why they succeed or fail. The intuitive answer — that you are born predisposed to certain talents and lacking in others — is really just one small piece of the puzzle. In fact, decades of research on achievement suggests that successful people reach their goals not simply because of who they are, but more often because of what they do.
1. Get specific. When you set yourself a goal, try to be as specific as possible. "Lose 5 pounds" is a better goal than "lose some weight," because it gives you a clear idea of what success looks like. Knowing exactly what you want to achieve keeps you motivated until you get there. Also, think about the specific actions that need to be taken to reach your goal. Just promising you'll "eat less" or "sleep more" is too vague — be clear and precise. "I'll be in bed by 10pm on weeknights" leaves no room for doubt about what you need to do, and whether or not you've actually done it.

2. Seize the moment to act on your goals.
 Given how busy most of us are, and how many goals we are juggling at once, it's not surprising that we routinely miss opportunities to act on a goal because we simply fail to notice them. Did you really have no time to work out today? No chance at any point to return that phone call? Achieving your goal means grabbing hold of these opportunities before they slip through your fingers.
To seize the moment, decide when and where you will take each action you want to take, in advance. Again, be as specific as possible (e.g., "If it's Monday, Wednesday, or Friday, I'll work out for 30 minutes before work.") Studies show that this kind of planning will help your brain to detect and seize the opportunity when it arises, increasing your chances of success by roughly 300%.
3. Know exactly how far you have left to go. Achieving any goal also requires honest and regular monitoring of your progress — if not by others, then by you yourself. If you don't know how well you are doing, you can't adjust your behavior or your strategies accordingly. Check your progress frequently — weekly, or even daily, depending on the goal.

4. Be a realistic optimist.
 When you are setting a goal, by all means engage in lots of positive thinking about how likely you are to achieve it. Believing in your ability to succeed is enormously helpful for creating and sustaining your motivation. But whatever you do, don't underestimate how difficult it will be to reach your goal. Most goals worth achieving require time, planning, effort, and persistence. Studies show that thinking things will come to you easily and effortlessly leaves you ill-prepared for the journey ahead, and significantly increases the odds of failure.

5. Focus on getting better, rather than being good.
 Believing you have the ability to reach your goals is important, but so is believing you can get the ability. Many of us believe that our intelligence, our personality, and our physical aptitudes are fixed — that no matter what we do, we won't improve. As a result, we focus on goals that are all about proving ourselves, rather than developing and acquiring new skills.
Fortunately, decades of research suggest that the belief in fixed ability is completely wrong — abilities of all kinds are profoundly malleable. Embracing the fact that you can change will allow you to make better choices, and reach your fullest potential. People whose goals are about getting better, rather than being good, take difficulty in stride, and appreciate the journey as much as the destination.

6. Have grit.
 Grit is a willingness to commit to long-term goals, and to persist in the face of difficulty. Studies show that gritty people obtain more education in their lifetime, and earn higher college GPAs. Grit predicts which cadets will stick out their first grueling year at West Point. In fact, grit even predicts which round contestants will make it to at the Scripps National Spelling Bee.
The good news is, if you aren't particularly gritty now, there is something you can do about it. People who lack grit more often than not believe that they just don't have the innate abilities successful people have. If that describes your own thinking .... well, there's no way to put this nicely: you are wrong. As I mentioned earlier, effort, planning, persistence, and good strategies are what it really takes to succeed. Embracing this knowledge will not only help you see yourself and your goals more accurately, but also do wonders for your grit.
7. Build your willpower muscle. Your self-control "muscle" is just like the other muscles in your body — when it doesn't get much exercise, it becomes weaker over time. But when you give it regular workouts by putting it to good use, it will grow stronger and stronger, and better able to help you successfully reach your goals.
To build willpower, take on a challenge that requires you to do something you'd honestly rather not do. Give up high-fat snacks, do 100 sit-ups a day, stand up straight when you catch yourself slouching, try to learn a new skill. When you find yourself wanting to give in, give up, or just not bother — don't. Start with just one activity, and make a plan for how you will deal with troubles when they occur ("If I have a craving for a snack, I will eat one piece of fresh or three pieces of dried fruit.") It will be hard in the beginning, but it will get easier, and that's the whole point. As your strength grows, you can take on more challenges and step-up your self-control workout.
8. Don't tempt fate. No matter how strong your willpower muscle becomes, it's important to always respect the fact that it is limited, and if you overtax it you will temporarily run out of steam. Don't try to take on two challenging tasks at once, if you can help it (like quitting smoking and dieting at the same time). And don't put yourself in harm's way — many people are overly-confident in their ability to resist temptation, and as a result they put themselves in situations where temptations abound. Successful people know not to make reaching a goal harder than it already is.

9. Focus on what you will do, not what you won't do. Do you want to successfully lose weight, quit smoking, or put a lid on your bad temper? Then plan how you will replace bad habits with good ones, rather than focusing only on the bad habits themselves. Research on thought suppression (e.g., "Don't think about white bears!") has shown that trying to avoid a thought makes it even more active in your mind. The same holds true when it comes to behavior — by trying not to engage in a bad habit, our habits get strengthened rather than broken.
If you want to change your ways, ask yourself, What will I do instead? For example, if you are trying to gain control of your temper and stop flying off the handle, you might make a plan like "If I am starting to feel angry, then I will take three deep breaths to calm down." By using deep breathing as a replacement for giving in to your anger, your bad habit will get worn away over time until it disappears completely.
It is my hope that, after reading about the nine things successful people do differently, you have gained some insight into all the things you have been doing right all along. Even more important, I hope are able to identify the mistakes that have derailed you, and use that knowledge to your advantage from now on. Remember, you don't need to become a different person to become a more successful one. It's never what you are, but what you do.
Heidi Grant Halvorson, Ph.D. is a motivational psychologist, and author of the new book Succeed: How We Can Reach Our Goals (Hudson Street Press, 2011). She is also an expert blogger on motivation and leadership for Fast Company and Psychology Today.

Train Your Brain to Focus


Source :HBR:Paul Hammerness, MD, and Margaret Moore:: 18 Jan , 2012 
Next time you are sitting in a meeting, take a look around. The odds are high that you will see your colleagues checking screens, texting, and emailing while someone is talking or making a presentation. Many of us are proud of our prowess in multitasking, and wear it like a badge of honor.
Multitasking may help us check off more things on our to-do lists. But it also makes us more prone to making mistakes, more likely to miss important information and cues, and less likely to retain information in working memory, which impairs problem solving and creativity.
Over the past decade, advances in neuroimaging have been revealing more and more about how the brain works. Studies of adults with attention deficit hyperactivity disorder (ADHD) using the latest neuroimaging and cognitive testing [PDF] are showing us how the brain focuses, what impairs focus — and how easily the brain is distracted. This research comes at a time when attention deficits have spread far beyond those with ADHD to the rest of us working in an always-on world. The good news is that the brain can learn to ignore distractions, making you more focused, creative, and productive.
Here are three ways you can start to improve your focus.
Tame your frenzy.
Frenzy is an emotional state, a feeling of being a little (or a lot) out of control. It is often underpinned by anxiety, sadness, anger, and related emotions. Emotions are processed by theamygdala, a small, almond-shaped brain structure. It responds powerfully to negative emotions, which are regarded as signals of threat. Functional brain imaging has shown that activation of the amygdala by negative emotions interferes with the brain's ability to solve problems or do other cognitive work. Positive emotions and thoughts do the opposite — they improve the brain's executive function, and so help open the door to creative and strategic thinking.
What can you do? Try to improve your balance of positive and negative emotions over the course of a day. Barbara Fredrickson, a noted psychology researcher at the University of North Carolina, Chapel Hill, recommends a 3:1 balance of positive and negative emotions, based upon mathematical modeling of ideal team dynamics by her collaborator Marcial Losada, and confirmed by research on individual flourishing and successful marriages. (Calculate your "positivity ratio" atwww.positivityratio.com). You can tame negative emotional frenzy by exercising, meditating, and sleeping well. It also helps to notice your negative emotional patterns. Perhaps a coworker often annoys you with some minor habit or quirk, which triggers a downward spiral. Appreciate that such automatic responses may be overdone, take a few breaths, and let go of the irritation.
What can your team do? Start meetings on positive topics and some humor. The positive emotions this generates can improve everyone's brain function, leading to better teamwork and problem solving.
Apply the brakes.
Your brain continuously scans your internal and external environment, even when you are focused on a particular task. Distractions are always lurking: wayward thoughts, emotions, sounds, or interruptions. Fortunately, the brain is designed to instantly stop a random thought, an unnecessary action, and even an instinctive emotion from derailing you and getting you off track.
What can you do? To prevent distractions from hijacking your focus, use the ABC method as your brain's brake pedal. Become Aware of your options: you can stop what you are doing and address the distraction, or you can let it go. Breathe deeply and consider your options. Then Choosethoughtfully: Stop? or Go?
What can your team do? Try setting up one-hour distraction-free meetings. Everyone is expected to contribute and offer thoughtful and creative input, and no distractions (like laptops, tablets, cell phones, and other gadgets) are allowed.
Shift Sets.
While it's great to be focused, sometimes you need to turn your attention to a new problem. Set-shifting refers to shifting all of your focus to a new task, and not leaving any behind on the last one. Sometimes it's helpful to do this in order to give the brain a break and allow it to take on a new task.
What can you do? Before you turn your attention to a new task, shift your focus from your mind to your body. Go for a walk, climb stairs, do some deep breathing or stretches. Even if you aren't aware of it, when you are doing this your brain continues working on your past tasks. Sometimes new ideas emerge during such physical breaks.
What can your team do?
 Schedule a five-minute break for every hour of meeting time, and encourage everyone to do something physical rather than run out to check email.
 By restoring the brain's executive function, such breaks can lead to more and better ideas when you reconvene.
Organizing your mind, and your team members' minds, will yield a solid payoff in the year ahead. 
Adding "high-quality focus" is a great place to start. 
Try holding a no-multitasking meeting and see what happens when everyone in the room gives their undivided attention. Have you ever tried this in your organization?
 If not, do you think it would fly?