Canara Bank unveils eLounge, eLobby services

   L N Revathi :BL :COIMBATORE, JUNE 25:2013

  

 

Have you dreaded going to a bank’s branch for some reason or other? 

Well, you may not have to wait indefinitely to get into the ‘do-it-yourself’ act, if you are a customer of Canara Bank.

The bank’s latest technology initiative — the eLounge or eLobby — aims to help the customer do all his transactions, including pass book updation himself.

“There will be no manual intervention,’’ said R.K. Dubey, Chairman and Managing Director of Canara Bank.

While the eLobby service will be available round-the-clock, all through the year, it will not be available at the customer’s door-step. Rather, the bank is planning to set up the facility in its own premises.

Canara Bank has already launched the eLounge service in Bangalore and Delhi. Dubey indicated that the bank would look to create one in each city, including Coimbatore.

The eLounge will have a cash dispensing machine, cash deposit and cheque deposit unit, passbook printing machine, an online trading terminal and another machine working like an eKiosk, for Internet banking operations, he said.

While the initiative is expected to lure tech-savvy customers, Dubey made it clear that proper use of the eLounge alone would help the bank benefit from the roll-out of such an initiative.

(This article was published on June 25, 2013)

Keywords: Canara Bank, eLounge service, eLobby service, Canara Bank new tech initiative,